Terms & Conditions

By accessing or using Winning 1-on-1s™ (the “Service”), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Winning 1-on-1s is a software based employee engagement solution that helps organizations strengthen leader and team relationships through structured conversations, goals, action items, recognition, and related workflows. Our 1-on-1s™ meeting functionality is the core of the Winning 1-on-1s engagement solution. The Service includes scheduling and conducting 1-on-1s, meeting preparation and notes, templates, goals, action items, plans, feedback, testimonials, reports, calendar connectivity, and other features made available to your organization based on its subscription, entitlements, and configuration.

The Service supports individual user accounts and organization accounts. Depending on your role, you may act as an organization administrator, leader, team member, invited user, or other role defined within the product. When creating or using an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your credentials and authentication factors
• Notify us promptly of any unauthorized access to your account
• Accept responsibility for activity conducted through your account, except where caused by our fault

Organization administrators may invite users, assign roles, configure organization settings, and manage access in accordance with product capabilities and your organization's policies.

Access to certain features may depend on your organization's subscription plan (for example, Standard, Pro, or Enterprise), active trial status, enterprise contract terms, or org-level feature controls set by administrators. We may change plan features, limits, or availability over time. Specific billing amounts, payment methods, renewal terms, and enterprise contract details are governed by your order form or separate agreement.

Beta, preview, or trial features may be offered with limited support, changed without notice, or discontinued. Trial access may expire automatically when the trial period ends unless converted to a paid subscription.

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable law
• Upload, share, or store content you do not have the right to use
• Harass, threaten, or discriminate against others through the Service
• Attempt to gain unauthorized access to accounts, organizations, or systems
• Interfere with or disrupt the Service, including by automated scraping or abuse
• Upload malicious code or attempt to circumvent security or access controls
• Impersonate others or misrepresent your affiliation or role
• Use the Service to process highly sensitive data categories unless your organization has expressly authorized that use and implemented appropriate controls

You retain ownership of content you create or upload in the Service, including 1-on-1 notes, templates, feedback, testimonials, action items, goals, plans, recognition messages, and related materials (“User Content”). You grant us and our service providers a non-exclusive license to host, store, process, display, and transmit User Content solely as needed to operate, secure, and improve the Service and as otherwise described in our Privacy Policy.

You are responsible for the accuracy, legality, and appropriateness of User Content and for obtaining any permissions required from participants whose information you record in the Service.

Data created within an organization is associated with that organization. Organization administrators and authorized leaders may access member and team data as permitted by product roles, visibility settings, and organization configuration. Your organization is responsible for its own policies governing internal access, retention, and use of information stored in the Service.

The Service may connect to third-party services you or your organization authorize, such as Google Calendar, Microsoft Outlook calendar, and Zoom for scheduling or virtual meeting links. Your use of those services is subject to the third party's terms and privacy policies. We access integration data only as needed to provide the connected functionality you enable. We are not responsible for third-party services or their availability.

The Service is provided using cloud infrastructure and managed backend services, including Supabase for authentication, database, storage, and server-side processing, and Microsoft Azure for application hosting and deployment. We use commercially reasonable efforts to maintain availability but do not guarantee uninterrupted or error-free operation. Maintenance, updates, or incidents may temporarily affect access.

The Service, including its software, design, documentation, and underlying technology, is owned by Gate 67 Consulting, LLC and its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted by these terms, no rights are transferred to you.

Winning 1-on-1s™ and 1-on-1s™ are trademarks of Gate 67 Consulting, LLC. You may not use our trademarks without prior written permission.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI-GENERATED OR AUTOMATED OUTPUT WILL BE ACCURATE OR SUITABLE FOR EMPLOYMENT, LEGAL, OR OTHER DECISIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GATE 67 CONSULTING, LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE SUCH LIMITATIONS ARE PROHIBITED BY LAW.

You agree to indemnify and hold harmless Gate 67 Consulting, LLC from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Service, or your violation of these terms or applicable law, except to the extent caused by our gross negligence or willful misconduct.

We may suspend or terminate your access to the Service if you violate these terms, if required by law, if your organization's subscription ends, or for other legitimate operational reasons. You may stop using the Service at any time. Upon termination, your right to access the Service ends, subject to any data retention or export options described in our Privacy Policy and product settings.

We may update these terms from time to time. We will post the revised terms on this page and update the “Last updated” date. Material changes may also be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance of the revised terms.

These terms are governed by the laws of the United States, without regard to conflict-of-law principles.

Questions about these Terms and Conditions may be sent to: bill.chapin@gate67consulting.com